Privacy Policy

Last updated: August 14, 2026

Solar Bird House Feeder ("we," "our," or "us") operates the website https://solarbirdhousefeeder.com (the "Site"). This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or make a purchase from the Site.

1. What Personal Data We Collect

We collect various types of personal information to provide and improve our services to you. This may include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payment, such as credit card numbers, debit card numbers, or other payment account details. Please note that we do not store full payment card numbers on our servers; this information is securely processed by our third-party payment processors.
• Order Information: Details about the products you purchase, order history, and transaction details.
• Device and Usage Information: Your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and other statistics about your interaction with our Site.
• Location Information: General geographical location inferred from your IP address.
• Communication Information: Any information you provide when you communicate with us, such as customer service inquiries or feedback.

2. How We Collect Your Data

We collect personal data through various methods:

• Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact customer support.
• Automated Technologies: As you navigate through the Site, we automatically collect certain information using cookies, web beacons, pixels, and similar tracking technologies.
• Third-Party Sources: We may receive information about you from third-party service providers (e.g., payment processors, shipping carriers, advertising partners) to fulfill orders, improve our services, or for marketing purposes.

3. Purpose of Data Collection

We use the collected information for various purposes, including:

• Order Fulfillment: To process your orders, manage payments, and deliver the Solar Bird House Feeder products to you.
• Customer Service: To provide support, respond to your inquiries, and resolve issues.
• Marketing and Promotions: To send you promotional offers, newsletters, and information about new products or services that may be of interest to you, in accordance with your communication preferences.
• Site Improvement: To analyze how our Site is used, identify trends, and improve the user experience, product offerings, and website functionality.
• Analytics: To monitor and analyze the effectiveness of our marketing campaigns and the performance of our Site.
• Advertising: To deliver targeted advertisements to you on our Site and other platforms based on your interests and browsing behavior.
• Security and Fraud Prevention: To protect our Site, customers, and business from fraudulent transactions and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal information with third parties to help us provide our services and fulfill our business operations. These third parties include:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments. They receive payment information and billing details.
• Shipping Carriers: Such as USPS, UPS, FedEx, or other logistics providers, to deliver your orders. They receive your name, shipping address, and contact information.
• Analytics Providers: Such as Google Analytics, to understand how users interact with our Site. They collect device and usage information.
• Advertising Platforms: Such as Google Ads, Meta (Facebook/Instagram), TikTok, Snapchat, etc., to deliver targeted advertisements and measure campaign effectiveness. They may receive device information, browsing behavior, and hashed email addresses.
• Customer Support Platforms: To manage customer inquiries and communications.
• Fraud Prevention Services: To detect and prevent fraudulent transactions.
• Legal and Regulatory Authorities: When required by law or to protect our rights.

We ensure that all third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

5. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the Site to function correctly, enabling core functionalities like security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its performance. These cookies do not collect information that identifies you personally.
• Functionality Cookies: Allow the Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These are usually placed by advertising networks with our permission.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain customer account information for the duration of your active account and for a reasonable period thereafter to comply with legal obligations or resolve disputes. Transaction data is typically retained for a minimum of 7 years for tax and accounting purposes.

7. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data that we hold.
• Right to Correction/Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion/Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Right to Opt-Out of Sale of Personal Information (CCPA): If you are a California resident, you have the right to opt-out of the “sale” of your personal information. We do not sell your personal information in the traditional sense. However, certain sharing of data with advertising partners may be considered a “sale” under CCPA. You can exercise this right by contacting us.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you believe that a child under 13 has provided us with personal information, please contact us immediately at support@solarbirdhousefeeder.com.

9. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@solarbirdhousefeeder.com

Website: https://solarbirdhousefeeder.com